Questions Before You Try OZI?

Lay it flat between your mattress and sheet (or under a thin topper), centered under your upper back at about heart level. That position gives the most accurate readings.

Under the sheet — resting on top of the mattress (or beneath a topper under 4 inches). It should not go underneath the mattress.

About 2 minutes. Slide the mat into position, plug it in via USB, and pair it with the OZI app over Bluetooth.

Wi-Fi isn’t required to get started — OZI pairs with your phone over Bluetooth. Both 2.4 GHz and 5.0 GHz Wi-Fi are compatible if you’d like to connect it.

Yes. OZI works with iPhone (iOS 16 or higher) and Android (9.0 or higher). The app is built for phones — it isn’t optimized for tablets, and installation can’t be done on a computer.

Most standard mattresses, including memory foam, hybrid, innerspring, and latex.

OZI works with toppers and mattresses up to about 4 inches thick. Beyond that, accuracy may be reduced because the signal has farther to travel.

No. OZI stays plugged in through its included USB adapter, so there’s no battery to charge and it’s always ready for the night.

Yes. Simply unplug it, reposition it in the new bed, plug it back in, and you’re set.

Yes. You can set up multiple OZI devices across different beds and manage them all from one household dashboard in the app.

Each morning you’ll see a sleep score, sleep stages (Light, Deep, REM), total sleep time, heart rate trends, breathing rate, movement and restlessness, key overnight events like wake-ups and bed exits, and weekly trends — presented as a simple dashboard, not raw data.

Yes. OZI tracks Light, Deep, and REM sleep and gives you a clear stage-by-stage breakdown of the night.

Yes. OZI continuously measures heart rate trends and breathing rate through the night using its under-sheet sensor.

Yes. OZI captures bed-exit events and shows them in your morning report. You can also turn on real-time bed-exit alerts.

Yes. The app’s trends view shows your sleep score history and lets you compare sleep quality across the household over time — so you can build routines that actually work.

It’s a single, easy-to-read number that summarizes how restorative the night was, based on your sleep stages, duration, heart rate, and movement.

Yes. All of your data lives in the OZI app on iOS (16+) or Android (9.0+), so you can check in anytime from your phone.

Yes. Bed-exit alerts are optional and built to notify you only when something meaningful happens — no notification overload.

Yes. You can configure which alerts you receive, such as bed-exit and prolonged wake-up notifications, in the app’s smart alerts panel.

Yes. Household Mode lets you share sleep insights with family members, with per-member controls over whether they see real-time access or summary reports only.

Yes — it’s one of the main reasons families choose OZI. It’s designed for children who are too old for a baby monitor but too young (or unwilling) to wear a ring or watch.

OZI is designed for adults and children ages 5 and up. It is not intended for infants, toddlers, or children under 5, for both safety and accuracy reasons.

Yes. OZI alerts you when your child gets out of bed and logs those moments, so you can respond quickly and understand patterns over time — like sleepwalking or wandering.

Yes. OZI is a great fit for elderly care: there’s nothing to wear, and a caregiver can check sleep remotely from their phone through the household dashboard.

Yes. With OZI Remote Care, authorized family members or caregivers can securely view a loved one’s sleep data from their own phone.

Yes. OZI supports multiple profiles and devices across a household, all visible from a single dashboard.

Yes. One device tracks one sleeper, so each person you want to monitor needs their own OZI.

Not with a single device — it would blend both people’s signals. For a shared bed, we recommend one OZI per person for accurate, individual tracking.

Very much so. Many adults choose OZI precisely because nothing is worn — no ring, watch, or wristband, and nothing to charge.

Yes. With no camera and no microphone, encrypted data, and user-controlled sharing, OZI is built for households that care about privacy.

Yes. You can purchase OZI at ozisleep.com. It ships free within the continental U.S. and is straightforward to set up for someone else.

One device per person you want to track. For example, two children and one adult would need three devices.

For accurate individual data, set up one OZI for each person, placing each sensor on that person’s side of the bed, centered under their upper back.

No. OZI has no camera and records no video whatsoever.

No. OZI has no microphone and records no audio whatsoever.

By default, just you (the account holder). In Household Mode you can grant access to specific family members, and you control whether they see real-time data or summary reports only.

Yes. Household Mode is privacy-first: you decide who can view your data and at what level of detail, and you can change those settings at any time.

Yes. Unlike a camera, OZI captures no images or sound. It only senses physical signals through the mattress, so there’s no footage or audio that could be seen or heard by anyone.

No. OZI has no microphone, so it cannot hear or record conversations.

Your sleep data is stored securely and anonymously, and you control access to it. Account and order details (like your name and payment information) are handled through our store platform, separate from your sleep data.

Yes. You can request deletion of your personal information at any time. Just email service@ozisleep.com and we’ll help.

Yes. Sharing is entirely optional — you can use OZI as a completely private, single-user device.

OZI uses only a contact-free sensor — no cameras, no microphones, no surveillance. Your data is encrypted and under your control, and we never sell your personal information.

OZI delivers clinical-grade accuracy. In independent sleep-study testing it matched a leading premium smart ring across key metrics — around 98% on sleep-stage detection — while dramatically outperforming fitness bands and phone apps.

Accuracy is best when the sensor is centered under your upper back and your mattress or topper is within about 4 inches thick. Sharing one device between two people in the same bed will blend signals and reduce accuracy.

No. OZI is a consumer wellness product, not a clinical diagnostic tool. It can’t replace a medical sleep study (polysomnography).

No. OZI doesn’t diagnose any medical or sleep condition. If you’re concerned about sleep apnea, insomnia, or another condition, please consult a healthcare professional.

OZI doesn’t directly detect falls. What it does do very accurately is detect when someone leaves the bed. You can set alert thresholds so a caregiver is notified based on bed-exit timing and how long someone has been out of bed — a helpful way to stay informed and respond quickly, even though it isn’t a dedicated fall-detection system.

OZI can’t prevent wandering, but it can alert you when someone leaves the bed so you can respond quickly. It’s a monitoring aid, not a substitute for appropriate supervision or care.

No. OZI is a sleep-monitoring tool that helps you stay informed; it isn’t a safety or emergency-response system and shouldn’t be relied on as one.

Yes — with one device per person. A single sensor would mix both sleepers’ signals, so couples who both want accurate data should use two OZI devices.

First, check that the sensor is centered under your upper back, that your mattress or topper is within the 4-inch limit, and that the USB connection is secure. If readings still look off, reach out to service@ozisleep.com and we’ll help.

OZI may not suit infants and very young children, mattresses or toppers thicker than about 4 inches, anyone who needs medical-grade diagnostics, or situations that call for a dedicated safety or emergency-response system.